📜 Terms & Conditions

Welcome to Love Joy Products LLC, operated by Love Joy Products LLC (“we,” “our,” “us”). By accessing or purchasing from our website, you agree to the following Terms & Conditions. Please read carefully before using our services.

1. Use of Website

  • You must be at least 18 years old to make purchases.
  • Our products are for personal use only, not resale.

2. Products & Orders

  • All products listed are subject to availability.
  • Prices are in USD and may change without notice.
  • We accept major payment methods: credit/debit cards, PayPal, Stripe, and others shown at checkout.

3. Shipping & Delivery

  • We currently ship within the United States, with international expansion planned.
  • Standard delivery time: 3–7 business days domestic, 7–14 days international.
  • Free shipping is available on orders over $130 USD.
  • Delivery times are estimates and may vary.

4. Returns & Exchanges

  • Returns accepted within 14 days of delivery.
  • Products must be unused, unopened, and in original packaging.
  • Opened beauty and skincare items cannot be returned due to hygiene reasons.
  • Customers are responsible for return shipping costs.
  • We currently offer exchanges as our primary resolution method.

5. Limitation of Liability

  • Love Joy Products LLC is not liable for misuse of products.
  • All skincare and beauty items should be used as directed.
  • Always perform a patch test before use.

6. Governing Law

  • These Terms are governed by the laws of the State of California, USA.
  • Any disputes will be handled in California courts.